Privacy Policy

DR MLELWA OFFICIAL

Last Updated: June 2026

Introduction

DR MLELWA OFFICIAL is an online learning platform designed for the purchase, sale, and delivery of educational content and knowledge. By accessing or using our website and mobile application, you agree to comply with this Privacy Policy and Terms of Use.


Privacy and Data Protection

Information We Collect

To provide our services, we may collect the following information:

  • Full name

  • Email address

  • Phone number

  • Account login credentials

  • Course enrollment information

  • Payment transaction records

  • Device information and usage data

  • Messages exchanged within the platform

How We Use Your Information

We use collected information to:

  • Create and manage user accounts

  • Process course purchases and payments

  • Deliver educational content

  • Provide customer support

  • Improve platform performance and security

  • Communicate important updates and notifications

  • Prevent fraud and unauthorized access

Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Sensitive information such as passwords is stored using secure encryption methods where applicable.

Data Sharing

DR MLELWA OFFICIAL does not sell user personal information.

We may share information only with:

  • Payment processing providers

  • Government authorities when legally required

  • Service providers assisting in platform operations

All third parties are required to protect user information appropriately.

Data Retention

We retain user information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

User Rights

Users have the right to:

  • Access their personal information

  • Update account information

  • Request correction of inaccurate data

  • Request account deletion where permitted by law

For privacy-related requests, please contact us using the details provided below.


Terms for Instructors

Revenue Sharing Policy

The platform operates under the following revenue-sharing model:

  • 30% commission is retained by DR MLELWA OFFICIAL.

  • 70% of revenue is paid to the instructor.

Instructor Requirements

  1. Instructors must provide accurate, educational, and high-quality content.

  2. Content promoting violence, illegal activities, alcohol abuse, pornography, or harmful behavior is prohibited and may be removed without notice.

  3. Sexually explicit content is strictly prohibited.

  4. All courses must meet acceptable audio and video quality standards.

  5. Instructor withdrawals can only be requested through the platform once earnings reach a minimum of TZS 10,000.

  6. Course promotion is primarily the responsibility of the instructor. Additional promotional services may be available separately.

  7. Instructors must not collect payments directly from students outside the platform.

  8. Violation of platform policies may result in account suspension or removal.


Terms for Students

  1. All payments must be made through official payment channels provided by DR MLELWA OFFICIAL.

  2. Users are responsible for maintaining the confidentiality of their login credentials.

  3. Students are encouraged to complete lessons and assignments provided by instructors.

  4. Questions and support requests may be submitted through the platform messaging system.

  5. Students should avoid sharing account credentials with other individuals.


Children's Privacy

Our platform is designed for educational purposes. Users under the age required by local laws should use the service under parental or guardian supervision where applicable.


Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted within the application and on our website.


Contact Information

For questions regarding this Privacy Policy, data protection, or platform services, contact:

DR MLELWA OFFICIAL

Phone:

  • +255 745 965 125

  • +255 714 483 548

Technical Support:

  • +255 693 662 424

Email:
support@drmlelwa.co.tz

Website:
https://www.drmlelwa.co.tz